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If our team hasn't started working and source code hasn't been delivered — you receive a 100% refund, no questions asked.
If our team has started working but source code hasn't been delivered — refund minus actual hours worked at $30/hour. Hours are fully transparent and visible in your project tracker.
Since our products are intangible digital goods (software code), we do not offer refunds once the source code archive has been delivered, as the product can be duplicated. However, we provide a 30-day technical guarantee: if you find a critical bug, we fix it for free.